I have been here 3 times. Once when it first opened and twice in the past few months. The first time was great. Unfortunately, my last two experiences have been beyond disappointing. I am a "member" and upgraded to the highest level of seating. The "service" was awful, the food was cold once it finally arrived, & they forgot many items we had ordered. I am assuming our waiter was off of his game today due to the ridiculous couple with 2 young children next to us who was giving him a hard time about their champagne, beer and bottle of wine they needed for a 12:30pm movie but who knows. What I do know is that I will never return.