Convenient location from the subway but I think this location gets a lot of walk ins to cut across to get somewhere than people actually shopping. For such a central location there never seems to be anyone in the actual store.
The layout is a bit confusing and a bit choppy and the staff look bored out of their minds. Selection is of course smaller here but on the plus note if you see something in another Bay and it's out of stock then check here.
Spend an extra few minutes of your time and head to the Bay by Eaton Centre (yeah i know it's not called that anymore but I still call it that). Bigger sometimes is better :)