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  • Good food served fresh and well prepared, are the good parts of our experience at Showmars today. We arrived at 4:15 pm, and were immediately seated by a gracious hostess. At 4:45 pm, we hadn't been approached by the waitstaff. My wife went to the cash registers, where 3 employees stood talking. After my wife returned to our table, waitperson "Gabby" ventured over, bearing a detached and indifferent attitude. She apologized mechanically, and took our drink order, explaining that she didn't know that our table was hers. I reminded her about hat she had approached a table two over from our. I further told her that we could leave Shomar's and return at a better time, if we were being a bother. I asked how her day had been, hoping for a less tense atmosphere. Gabby's demeanor remained stiff and indifferent throughout. We tipped Gabby well. I drive Uber and Lyft in Greater Charlotte and don't receive tips, so I tip for all services, good or bad. After leaving the restaurant, I call the manager. She was insincere and made excuses for the Showmar's staffs indifference. She gave a million excuses for the poor performance of the waitstaff and said that she would speak to them. Finally, we have visited Showmars locations all over Charlotte and know what to expect in the way of service. We will not visit the East Boulevard Shomars until the reviews reach a high level of satisfaction from the customers.
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