They want to be fancy but it doesn't work. Great sounding menu of burgers but execution sucks and service may as well be self serve. I was eager to try a bison burger, and the hubbs got a six-cheese burger. His came out burning hot and mine came out room temp, wtf? Both were overdone, and the buns were cold and clammy. Needed to ask for more ketchup, and was shocked that my burger didn't even come with a slice of tomato somewhere in there, besides the lame-o lettuce shreds. We'd rather go to McDonald's or whatever; there is something to be said about temperature, consistency, moisture and dressings that is just basic about making a burger, and it doesn't need to cost $11 for one.