Trust me the burgers are not pretty, tailored or cute. It's juicy, drippy and messy. You need 2 (sometimes 3) hands along with several napkins to eat these burgers but omg its the best dam fast food burger I've ever eaten! I don't eat burgers very often so when I do, I make it worth it. To be honest I've only ever tried the burgers, so I can't comment on any other menu items. Due to the layout of the store, you can see the kitchen staff cooking, I like that. It's kind of pricy so for the occasional treat I don't mind paying a bit more.