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  • Picking out your wedding dress is supposed to be one of the best moments of your life. Mine was far from that. I picked out a dress I did love but I needed alterations, I was getting married in the LDS temple and needed sleeves added. They assured me alterations would be simple, they do them all the time. I mentioned it several times and they kept insisting it was so easy and so simple all I had to do was bring my dress back and they'd take care of it. I bought the dress and when it arrived I took it to get alterations. Then, and only then, was I told it would cost $360 for alterations another $120 to be hemmed and I had to provide my own fabric. Obviously I was upset. My dress alone cost $400, I think it's ridiculous that alterations cost more than the dress itself. They tried to sell me a flower girl dress that matched so I could take the fabric from that for alterations, they offered the idea of a bolero jacket, it was sell sell sell and I found myself standing there, almost in tears, because I no longer wanted the dress I had paid for. It was in that moment that I demanded my money back. I felt deceived and I was not going to pay for a dress I didn't want. They told me all sales were final. Once again I demanded my money back! It was then that the manager happened to remember that they had that same dress with sleeves added already, at the same price as the sleeveless one that I had bought. I traded dresses and ordered the one with sleeves and though I did love my dress, I feel like David's Bridal was completely deceiving and was just trying to choke the money out of me. It wasn't until I demanded a refund that they "remembered" the other dress. I would never recommend them and am so disappointed in how I was treated.
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