The customer service on this visit was great! The waitress Courtney was very friendly and nice. The GM was also nice and courteous. However my steak was supposed to be medium well. It came out burnt and bleeding. They took it back to and cooked it more. So now it was really burnt. After telling the waitress it was corrected and the GM brought me a new one cooked to perfection! As a plus they had live music that was really good!