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  • This was first visit to the store and, having just recently bought a new home, I was looking for a few specific things. Upon entering, I noticed three sales associates. One, who I later learned was the manager, was at one of the registers filling out paperwork. She didn't even bother looking up. The other two were helping customers. (My only pros are that this location was clean and prices were comparable to other stores.) First, I was searching for large or king-sized pillow cases...no such luck, they only carry the standard size. Also, I was looking for a grill cover and the largest one they had was still too small for our grill. I was also searching for some new curtains. They had plenty, but none that I was interested in. I also wanted new pillows for my new living room. Alas! I found two cute ones that would go with the room. Now, there was a huge shelf / display with pillows and a large bin on the end of one side. All of the pillows on one side and in the bin were marked $7.97...not too shabby. In fact, there were big signs saying "sale - all pillows $7.97". The other side held only larger sized throw pillows and they were specifically marked $9.97. I took my finds up to the counter....they rang up $9.97. I explained to the woman that these were on the other side, and there were several more with the same pattern, so they weren't put back in the wrong place. She followed me back and saw that I was correct. She apologized and said that she would need to get the manager to override the sale. Fine. Said manager was still standing at the other register, now waiting on a couple who I believe were custom-ordering blinds. While waiting, the third sales lady comes up and indicates that we are not correct, the pillows were $9.97. I explained to her the same thing I explained to the first employee...that there were in fact several pillows on that side and in the bin - same size, same design - for the cheaper price. She disagreed. The manager never looked up, never asked if there was a problem. I walked out, sans pillows.....
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