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  • 2 stars for this business class hotel. The rooms are nice and clean, but the hassle of this hotel has been horrendous. I booked with Orbitz, which means I prepaid. Upon checking the desk clerk was on a personal call which he never got off of to "help" me. He asked for my credit card and I figured it was for a deposit. He charged my credit card AGAIN for the room. I saw this charge pending the next day and spoke with the Asst. Manager Nathan Lynch 3 times about it prior to my check-out. I was assured that it was only pending and would not be put through. Of course it was. After an hour on the phone with Orbitz customer service, the lesser of the two amounts was refunded to my card. It will take 3-5 days to process though and any over-the-limit fees are all mine. DO NOT TRUST THIS HOTEL WITH A CREDIT CARD! As for the rest of the hotel, there is a small indoor pool with a hot tub that was crowded with unruly kids and the atmosphere was of a run down Holiday Inn. Individual room thermostats. They have HDTV's with an HDMI outlet if you like to hook up to Netflix or the sort. Walls could be a little thicker (the guy in the next room snored like a beast). For the price, even for twice the price they advertise (plus fees) you're better going with another business hotel in the area.
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