We were stranded in Charlotte and were the LAST flight to be cancelled on a day when 3" of snow fell. As a result, all hotels in the immediate vicinity were full. This hotel is 4 miles away from the airport which was a quick & relatively inexpensive cab ride. (NOTE: they usually have a free shuttle but it wasn't running due to the road conditions).
It was 1:30 AM when we finally arrived at the hotel and the person who greeted us was still cheery and helpful. We had 8 people in our group and needed 3 rooms between us. They were more than accommodating and room rates were reasonable ($85/night for a double).
The rooms were very clean and the hotel has free wireless, a fitness center and free breakfast that includes make-your-own waffles.
I ended up leaving a piece of jewelry behind which they retrieved and mailed to me which says a lot about the honesty of their staff down to the cleaning person.
While there aren't any good restaurants right near by, there's an Enterprise Rent-a-Car across the street which is very convenient and South Blvd is a cheap cab ride away ($10) and has many great restaurants.
I was very pleased overall with the level of service and convenience. I would stay there again if I was traveling through Charlotte again.