Mathew has checked in on my cat on a couple of occasions now and always does a fantastic job! You can tell that he likes cats and genuinely tries to make a connection when he visits. If you've got a social cat, Mathew is happy to hang out and keep them company for a bit. Jen was also very professional and communicative when first scheduling services. After the initial engagement, future services are easily scheduled with a convenient online portal.
The email with photos after every visit is a great feature of their service, and they also offered to water houseplants or check the mail if needed. I can only speak for their cat-sitting services, but Mathew and Jen are fantastic!