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  • Worst experience ever at a bridal shop !! Dirty inside and terrible staff! Came in during my scheduled appointment to pick out a wedding dress. The environment was rude and hostile the moment we came in. The sales associate was very rude and told us to take off our shoes and leave it at the door in a terrible manner. The sales associate Golda stood there as I was looking for my wedding dress. She was unprofessional and didn't offer any help. She said I can pick anything from the entire store to try on. I went to a rack, the sales associate yelled at me saying I can't try the dresses on that certain rack on because they're new. At this point she was not only rude to me but also gave attitude to my bridesmaid. She didn't help me much in terms of my dress selection and didn't know what she was doing. The dresses were all in the wrong size and Colors. I had told her my preferences and she didn't care. At one point I wanted to try on more dresses, the sales associate seemed annoyed and told me there's no more dresses in my size and preferences. I even told the sales associate I don't have a budget and she treated me horribly. I recommend future brides to not waste your time and come to this store. You will be shocked at how disgustingly horrible the customer service is the moment you walk inside the bridal shop.
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