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| - Awesome Trauma Center! Four stars. The rest of it is a dump and the nurses are horrid! If you are critically injured this is the place to be for quality care. They will save your life. Great care from Trauma Center staff; attentive, caring, professional, compassionate and thoughtful.
Once transferred, God help the patient without family to micromanage their care! The rest of the hospital is filthy dump, HIPAA violations abound and nursing staff need to reassess their career choices because they clearly HATE people. This is a county hospital, so even if you have great insurance (you will be over billed and), you will be turfed in a room with a revolving door of homeless and mentally ill people malingering to get out of the heat. How are you supposed to rest with all that crazy going on? Mildredful and the rest of the day shift/ mafia that run 3W make it clear they hate you, their jobs and have far better things to do than actually care for patients. They WILL talk smack about you and everyone else in Tagalog and ignorantly believe you can't understand them.
Educated enough to ask a question or remind them of Drs orders/tests/care that contradict their self-appointed greatness? They will become so passive aggressive and disgusting you can't get your loved one out of there fast enough. Yes, really. 3W day shift will leave a full (of poop) portable commode (from another patient in another room) next to your door. You will have to move it when you get tired of smelling it because they never will. Disgusting. Hey, Mildredful, next time we will move your little "present" into the staff break room, OK?
3W day shift will ignore your loved one, and you or other family member will end up bathing them, changing their bed linens, managing their care, ensuring Drs orders are followed and feeding them. Aren't nurses or CNA's supposed to do that? Aren't nurses supposed dispense medication (especially narcotics) and treatments? Then why did the nurse simply hand treatments to a family member and say "take care of it, OK?" Isn't that illegal?
Housekeeping staff try very hard to keep the place clean, but it is a dump, so they can only do so much. PRAY and wash your hands like you have OCD so that your family member does not get a secondary infection! PT, OT, RT staff are helpful, knowledgeable and compassionate, but you will never see them as often as Drs ordered. They are just too overburdened. Social workers are helpful, cheerful, professional and caring, but also scarce too.
Bottom line: great trauma center, but the minute your loved one is stable, get them transferred to another hospital STAT! Review your bill with a microscope because it will be riddled with inaccuracies and overcharges.
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