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  • Depending on where I find myself - I go to the location on Sunset (near Sunset Station) or the one on Lake Mead Parkway (near Target). But no more - the service and more recently, the food at the Lake Mead Parkway location is so bad, I won't be able to go back there anymore. Once, they just didn't make my order and after watching customers who arrived after me be served their orders 'freaky fast' - I finally asked about the status of mine. They apologized, of course ... but it STILL didn't get into the prep line! Very frustrating. On two other occasions, we arrived home twice to find that they had made a Tuna sandwich instead of the Veggie, which was really annoying. The Tuna is #3, so now I order the sandwiches by name so they don't mis-hear 3 instead of 13. Yesterday, when I suggested JJ's for lunch - my mom asked if we could go to the Target near Sunset instead of the one on Lake Mead for the SOLE reason that we'd be nearer the Sunset Jimmy John's. When I asked about it - she said she just hasn't been happy with how her sandwich tastes the past few times we've been to Lake Mead. Alas, our shopping tour took us closer to the Lake Mead location and she said it would be fine - so we ended up there. I ordered by sandwich name and made sure I saw the prep get started before heading for the pickup counter. We got home and when we opened the sandwich - they'd left of the lettuce completely and there was about a teaspoon of avocado on it. Actually, that's being too generous ... I took a photo and it's probably about half a teaspoon. So that does it for me. My love of Jimmy John's will definitely keep me going back - but we'll never again be able to visit the Lake Mead Parkway location. Trust me when I say that you are MUCH better off going to the Sunset location for the best sandwich brand on the planet, in my humble opinion!
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