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  • I was so impressed with the Chapman BMW service department. I took my 2016 X6 into the service department because I had a low tire warning. I thought I had a flat tire and my BMW warning told me to run flat to the dealership. I conveniently made a same day appointment online. When I arrived at the dealership I found Matt Konecek the advisor I contacted and I was in and out in ten minutes with my loaner and on with my day with no inconvenience. The next morning my vehicle was all ready done and ready to be picked up. The BEST part was nothing was wrong with my tire it was just low on air, and Chapman had the courtesy to do my oil change and vehicle maintenance slightly earlier than it was due because my vehicle was already there. I really appreciate the honesty, courtesy, and professionalism at Chapman BMW. I have had experiences with the dealership and service department and both have exceeded my expectations. I HIGHLY recommend Chapman BMW for your BMW purchase and service.
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