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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • After expressing my unhappiness, the District Manager for Big O, Eric, contacted me directly. We spoke for some time about my experience, what exactly I was unhappy about, and how Big O could mend the relationship. Eric assured me that my experience was not unique under this location's former management, and that the former manager had been terminated and replaced by a very qualified, and customer-focused new manager, Mike. Mike later contacted me and explained how my issues had been resolved, and I now look forward to returning to this location for what, I am optimistic will be, a good experience.
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