I tend to agree with most of the comments I've ready here. The food is just ok, but overpriced, the staff is friendly but not very experienced or efficient and for some odd reason they are out of EVERYTHING lol
The ambiance is very nice, with a "cool pub vibe".
We ordered a beer we've had at another chain location, which was apparently seasonal...ok no problem. They were also out of my choice of steak so I had to order a different cut ($15 more a serving), they were out of green beans so the only other option I liked was a FRUIT BOWL(?)...I asked for a salad but was advised this is a "stand alone item" and I can't substitute my OUT OF STOCK green beans for a salad.
I asked our waiter, Eric (who was friendly enough) to get me some butter, then listened as he talked to the table behind us about family and friends for 5-10 minutes while my food got cold.
I decided I wasn't having a great experience and wanted to voice my concerns. The manager was apologetic and offered me a salad immediately but unfortunately, that's it. No concession for a comp drink or dessert, just an apology and offering me the salad the waiter should have given me before I finished eating.
I've heard other locations of this chain are much better but I certainly won't be going back to the one in Legacy Village.