I have been taking my dog Lilly here for about a year now. I have been more than pleased with all the office staff. The Veterinarians are very knowledgable and compassionate. Keep in mind that this is not an emergency clinic. They do have a Vet on call but they are not open 24 hours a day. I have been nothing but satisfied with the service and care provided and would highly reccomend them as a care provider.