Called to see if there was time to get an oil change today, after being asked if I had an account and I said no, she asks for my name and then my email. I state "I just want an oil change why do you need this information, I do not need more junk mail", she proceeds to tell me that she can not even check to see if there are any appointment without setting up an account.... REALLY. I'll go somewhere else after all Audi charges twice as much for an oil change as anyone else anyway