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| - First, the story - In early May we were in and, per my usual, I begged for them to bring back their "seasonal" Pumpkin Pecan Pancakes for the summer. Drew, the owner, said he would have them for us on Mother's Day. The day came, and we called ahead to check and he had forgotten and felt so bad. Fast forward two weeks. We come in for breakfast, and as soon as Drew sees me he shouts "I have them!" [Insert power high-five here!] He told me that after failing on his promise, he resolved to have them available until I made it in...not knowing when that would be. It truly made my day to have received that kind of special service.(Awesome waitress Michelle and I had a special celebratory moment as well!) I challenge anyone to match that level of customer care!
So, for the rest of my review...I cannot say enough good things about this place! This is our family breakfast place because it honestly feels like home. The food is really great comfort food, and also really consistent (a hard-to-find quality in Madison). There is lots of variety so you don't get bored of the menu, and things are well-made. Favorites - Ancorra coffee, PUMPKIN PECAN PANCAKES, apple waffle, fresh strawberries (which they won't serve if they are not good), and eggs benedict (best hollandaise I've found in Madison, light and lemony). The staff is plentiful and there to help everyone. No one passes you over. The prices are incredibly affordable and the portions are plentiful. Be prepared to wait on the weekends...it's worth it! And they have things to keep you occupied while you do. Grab some friends and check it out!
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