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  • Just don't - I thought I'd give the LA fitness brand another try as this location was closer to my work. Colin, was fairly nice but has no spine in regards to customer loyalty and/or future business with clients. He is apparently the director or manager of the club. Went to use a 3 for 3 pass (3 guests for 3 days) and was told I was not allowed to use it as I was a previous member at another LA fitness a while back. I had a friend with me, who was also told that he could not use the pass as he was a GUEST last November at the LA fitness in Brampton and therefore we both would have to pay the $15 guest fee. Needless to say, I told them that if I was paying, I would not be paying them. We drove to the Goodlife Fitness at Vodden, the staff let us in for free and asked no crazy questions and were very polite. They even offered to hold our bags/coats as we worked out as we did not have a lock with us. Afterward, no pressure to sign up. Literally, showed us the prices and we walked out. Apparently, all LA fitness gyms are built alike. I told the manager that this was not the appropriate way to do business with a client who had a membership with you for over a year at another location and I would've considered a membership had this experience been better. Apparently, that meant nothing to him. Don't expect loyalty, cleanliness or friendly service from this brand, frankly twice at two different locations can't be a coincidence.
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