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  • Very disappointed. They lost my business. I have been going to this place since it opened at least twice a month (over a year). The wait staff recognized me every time I walked in but a smile was hard to find. And no...I am not rude or a bad tipper. The last time I went I found a hair in the short ribs. The manager barely apologized for this and did not offer anything. My friend and I were in a rush (yes our fault) and asked to take the food on the table. We had 4 pieces of tempura and 6 pieces of sushi left. I had to take her to the airport and we were late. I explained and apologized to the waitress who didn't understand me so I asked for the manager...the manager acknowledged that I am a regular customer when I asked him, yet still charged me a fee to take the food....After I pointed out there was hair in the food. I was very upset. As a loyal customer they had made hundreds off me and everyone I brought there and they were not willing to waive the fee. There was no apology or sense of genuity. Needless to say I will not be going there anymore and will make sure to spread the word about how I was treated.
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