I really, really wanted to love this. It's a great concept and I'm always on the lookout for new ice cream places. As other reviewers have mentioned, the wait time can be extreme. I would be happy to overlook this if it meant great ice cream, but sadly my experience was underwhelming. I tried the non-dairy chocolate/banana and it was not at all creamy. It had a thin, almost icy consistency while also not being very flavourful. It was still refreshing and the presentation was nice, but I can't imagine going back for more. Maybe the dairy versions are better?