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  • I recently purchased a certified pre owned BMW from the used cars department at Sewickley BMW/Audi/Porsche. The used car area is over at the Porsche building and apparently the used car guy was on the phone pissed about losing a deal because of $78 or something so I was greeted and helped by Ron Kean who is a 29 year vet at the dealership. It is easy to see why someone would work there for that long when you see the inventory of high end sports cars that are enough to make any man feel like they are a kid in a candy store! My experience was top notch from the moment I started. They have a separate lot which I was taken to in order to go on a test drive. Although Ron is a Porsche rep from reading his business card, he knew the BMW inside and out which can be a little overwhelming from an option and computer standpoint. It is really a high end vehicle. We went in and talked numbers and worked out a comfortable deal. I left a deposit on the car because I live a couple of hours away and made plans to come back the next day to pick it up. I made an appointment to pick it up with Ron and he had the car all detailed and ready for me the next day and even put new wipers on the vehicle since they were not working that great during the test drive. Ron spent an hour with me explaining the vehicle on a busy Saturday and I left happy that I had decided to take advice from my parents and buy a car at Sewickley even though I have a local BMW dealership in Erie. I have to tell you that within 4 days of purchase when I got the car inspected, they found a warp in the rotors and although wearable items are not covered under the CPO, Paul and the BMW service department stood behind it and made arrangements to cover and fix the vehicle. This level of service and professionalism proves that when you purchase a high end vehicle, you get high end service that is second to none. I am so thoroughly impressed on how the transaction and service was handled here, it made me take the time to write this to let people know that you still CAN have a good experience purchasing a car! Spend the extra time and not always extra money to go to the Sewickley car stores and pick out a vehicle. Like I did, you will see that for them the relationship starts AFTER you drive out of the parking lot!
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