Rating is currently based on ordering/coordination of services. Delivery should occur in 1 hr and 10 minutes--if I don't tack on an additional comment, then everything went as well as it started!
Danny and Alice are competent communicators who readily provided me with contact info to the various stores I would need to complete my shopping. Whole Foods market was familiar with this delivery service, indicating that "they come in all the time to do pick ups." That was reassuring.
Based on back and forth texting, I feel confident that my hospital care package will be delivered without a hitch and I am 300 miles away! What a great service to offer!