I can't believe I'm considered a regular here. Service is lame to pathetic. There is no customer service, it's more like a question and answer at the drive through. Curt. No explanations. No apologies. Nada. This is what it costs and then the obnoxious and sarcastic "Have a good night." Ya know DQ, I could get a cheaper cone at McDonald's or even better, a frozen custard from Freddies. And there is Rita's too. So many more options -it's not just DQ. Get your stuff together and teach your staff to get the job done and add a dose of common courtesy to the "customer service."