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About: http://data.yelp.com/Review/id/YLmIF7AP_BdEps3M12Fdzw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-04-09 00:00:00 (xsd:dateTime)
itemReviewed	Southwest Airlines
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	5 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Ok so this review is for Southwest crews and staff in San Diego and Phoenix and any other staff behind the scenes in Texas headquarters. Started my travel day in SAN and due to mechanical issue my plane was delayed 2 hours. I had a connection in Phoenix which I knew I was going to miss and before I could get to the counter Southwest had already rebooked me AND gave me a $100 travel voucher. Didn't expect that at all ! Then I get to Phoenix with a 3 hour layover and as I'm sitting doing work I hear my name over the intercom. I think - oh no, now what ??? I go to the counter and they give me a $10 lunch voucher. What's this ? They know I'm hungry and haven't brought my lunchbox on this trip?! What a delighter! Then I landed in Milwaukee and was waiting for my luggage thinking "did they switch my bags to the right plane? Cause I really need my favorite toothbrush and pajamas" Low and behold my bag arrived safely just like me. Big sigh. Southwest - today you really impressed me with your customer service despite delays and some very unhappy customers getting in your grill. Your response in real time is the reason I fly SWA 98% of the time. If you could get some better flights to Eugene Oregon then you would see me 100% Thanks for everything today -Southwest rocks!
http://www.openvoc.eu/poi#coolReviews	3 (xsd:int)
rev:reviewer	Melissa

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