I went to get a simple oil change, and the incompetent workers BROKE my door handle the driver's side. That's okay, they offered to replace my door handle, for free labor. So I bought a new handle from the dealership (70 dollar part), and took it to be replaced. Great, so now I'm thinking the problem is fixed, but the workers at this location don't seem to know what they are doing, and break the clip that holds the current handle in place (inside the door). So now I can't get into my car from the driver's side, because the handle is broken, and the mechanical system to open the door is also broken. In order to get into my car I have to get in from the passenger's side. I would not recommend this location. If my car had a serious problem and this pep boys was the only location near me, I would try to fix it myself with youtube videos than take it here!