First time using Gecko Glass, and it won't be my last. Great customer service. Had some bumps at the beginning, but Steve, Jennifer and their team contacted me right away to get things back on track. My insurance would not cover OEM glass, but after imperfections were found by Gecko Glass on 2 separate pieces of non OEM, my insurance company finally granted the approval. I appreciated the time the owner Steve took to make sure I was happy. Locally owned and operated--SHOP LOCAL!