I ordered online from their website for pick up for lunch today. When my brother got there, they said that we had to call after ordering to confirm our orders. I thought that this is silly, as ordering online is more inconvenient as you have to order and then get on your phone to confirm. Most people like to order online so they can avoid calling the place. They were extremely apologetic and even gave us a 20% discount since my brother had to sit and wait for them to prepare the order. The chicken quesadilla was delicious and I would definitely order it again. My brother's steak burrito was a little dry for his taste. He also thought that the burrito was definitely smaller than the one from Mucho Burrito. Otherwise, he thought the taste was comparable.