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  • Never again. During my Brazilian they talked me into buying a cleanser and I always check new products with my dermatologist because I have REALLY sensitive skin. I called with 3 days to see if I can return my unopened bottle. The lady on phone said she will talk to the owner and call me back. I never get a call back. So I call again and they said bring it in on your next appointment. I take it in and they pretended to "process" my refund on credit card and took the cleanser back. I waited more than 14 days to see a refund on my card. Result? Never got a refund. I called them and was told oh it's still in the process!? Really??!! I have never waited that long for a refund. They took the cleanser and never gave me the refund. Now I have to go through my card company to get my money back. Ridiculous!
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