Friendly staff but the food is bad. You would figure with a place called, "Burgs" they would have great burgers...so not the case. They definitely came from a frozen box and the burger they chose was one of the worst to pick. My burger was over cooked and I waited a good 25 minutes for my burger. I was expecting to be floored. Next time, I'm checking Yelp. Lol...I should've did that before I walked in.