Came back after almost 2 years and they've still got it! This time a lady came and did my nails and she asked what color and shape I wanted. I said almond and a relatively short nail length. She did a great job considering my right thumb is bent kind weird (and I could tell she was struggling to bend it - sorry!). Price is reasonable (I paid a 50 that's already including tax and tips). Customer service was very nice, she sat me down and asked me to pick a color and wait. They greeted me and made small talk. Will come back.