Nice, helpful Staff! I went in last month; the place was still under construction! (Literally, there was a Guy laying Tile!). There were 2-3 customers ahead of me & it did take a bit to get service, but when it was MY turn, it WAS MY TURN! The guy, literally acted as if no one else was in the Shop! He taught me how to use my "starter kit" & invited me back with ANY questions/concerns! I haven't had ANY problems & I will DEFINITELY be going back!