A couple of years ago this chain had fairly good slices, the one on Queen's Quay is OK, but the other locations are really bad. You can walk past and two hours later the same slices are still sitting there. Rubbery, tasteless with zero sauce and some tasteless cheese and a flabby "crust".
So went in and there was only two dried up slices, so I asked if they were putting any new ones in; the answer was 7-10 minutes, so I waited. At 15 minutes I asked what's with the slices and the idiots hadn't even put them in the oven yet and they didn't bother to tell me and left me sitting there with my head up my backside all that time for nothing. And it's 35c outside, I could have gone to a real restaurant and been halfway through a meal by now.
Never again will I spend any money in this chain. It's like dealing with children who can't even deal with customers in an adult fashion.