I won't be back. Last time I dropped off my clothes, the girl behind the counter asked if I had unbuttoned all of my buttons, including my cuffs. It was then that I noticed another customer going through all his shirts to check his buttons. The employee informed me that she has been spending too much time checking everybodys buttons so we had to check them before leaving our laundry. Not that I mind checking and making her job easier, but 1) There had never been a sign or request for this before, and all but my cuffs were unbuttoned 2) She made me feel like a child who had done something wrong 3) It's her job, not mine. I'm the customer and I was made to feel foolish. It would have been much more appropriate to place a sign, or to state, "Going forward, please be sure all of your buttons are unbuttoned."
When I picked up my laundry the same girl was there again and I asked about the previous owners. Apparently she is their daughter and is being groomed to take over. She is a very negative person and needs to learn basic lessons in customer service. On the bright side, no more driving to Tempe for my dry cleaning; I can find bad service anywhere.