The spa would not run after filling. I called to let them know. They told me I should call the manufacturer tech support as they would not be able to get the repairman back until the following week. I spent a half hour on the phone with tech support and ended up getting the spa running. The repairman failed to flip a switch on the circuit board. I am still struggling to get the front panel back on the spa and am very frustrated.
When I called to report that I had to complete the repair there was no concern that the repair was sub standard in the first place. I was reminded that they warranty all their work!! I would never do business with this company again.