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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • get ready for a long read. a friend recommended this salon for their fantastic gel manicures. you get a discount count on your first visit. yay! i made my first appointment at this place for 7pm their last appointment of the day. i called to see if i could come in earlier. the receptionist told me that she was running behind and to come in at 7pm. i wasn't seated at the station until after 730. this lady was really running behind. she begins her work and i asked her if i needed to take off my ring. she said yes so i took it off and placed it on the corner of the station. the gel manicure takes just over an hour to complete and the store was closing. the receptionist comes over to ask me if it was okay to check out so she could close. sure no problem. she reaches into my bag for me to grab my wallet and i pay, tip, and wait to sign and she puts everything bag into my bag for me while the tech continues with her work. She comes back in a minute and realizes she forgot to give me my first visit discount and would credit $10 to my account for my next visit. i was fine with it. what can you say to that? the tech finishes my gel manicure and i head home. happy as a pie with the job she did. the next day i realize i left my ring at the station. i call the salon and they told me they would look for it, check the surveillance video and call me back. 2 hours go by. i call them and she tells me they haven't had a chance yet. 2 hours go by. i call them again, she looked around but didn't see the ring. few more hours go by. i call them the tech said SHE SAW ME PUT IT IN MY PURSE. but they would check the videos. i was at a wedding so i couldn't check right away and was devastated. a whole day went by with lots of clients coming in and out. i was sure it was gone. my boyfriend who had given me the ring suggested that we go to the salon. at least we could review the videos and look around the station ourselves. at least we could do something to try to retrieve it. i call the salon to make sure they were open and if it was alright if i stopped by. we we arrived i wasn't able to talk i was so upset about losing my ring. on my behalf my boyfriend went to talk to the receptionist who said they reviewed the tapes and didn't see the ring. he then went and looked around the station to make sure it wasn't there. the same tech was working told my boyfriend that she SAW ME PUT IT IN MY PURSE. it took everything i had to not cry in the salon but the tears kept pouring despite my efforts. my boyfriend was mostly upset because no one even made an attempt to help us. the least they could do was review the tapes with us so we could see for ourselves that they looked. he was upset that they didn't even pretend to care. we made the effort to go there they could of at least fake it. as he was telling me this the receptionist had called the owner and let my boyfriend talk to him. the owner said he reviewed the tapes and there was no ring on my finger. but i had already been asked to remove the ring so obviously there was no ring. defeated we decided to leave. 5 minutes later the receptionist calls me and said the owner would be willing to review the tapes with us if we wanted to come back. at this point why not? so we turn around and head back. the owner met us at the car. he said they got a hold of the cleaning lady and she had actually took my ring and gave us permission to go to her house and get it. the lady said that she found it and no one was there so she took it. WTF logic is that? i'm not sure what happened to this lady but you have to trust your cleaning crew cause you give them access to your facility after hours. they shouldn't TAKE anything unless they find the in the TRASH! I'm kinda irked that the tech lied and said she saw me put the ring in my purse she could have said I don't remember or I don't know. I never was saying she stole it or anything or even that it was the salons fault that I forgot it. I just wanted them to look for it. i knew 120% that i left it at the salon. it was my own fault i forgot it. in summary i got my ring back. friends tell me that they should have given me a free service for the trouble/lies or went and got the ring for me (the lady lived about 20 miles away). but all i cared about was getting my ring back. my boyfriend was happy with how the owner intervened and made a trip to the salon to take care of us in person. the gel manicure was really good. it lasted a month with no chipping or peeling off. the only reason i took them off was because of all the growth from the nail was looking ugly. i actually went back to this salon to get it removed. no one mentioned the incident but i'm sure they knew who it was. because of all that happened i personally wouldn't go back to the salon. but they do good long lasting work. and its clean. make sure you make an appointment and dont leave anything cause you might never see it again
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