This place is what it is... Not fun when there's a lot of people, or even just one "needy" customer with an oversized package to ship, or something like that. I usually print everything out at home from my FedEx account, and just drop my packages off there. I only go in to get a receipt. I did have some 11x17 "posters" printed up for my band, and the guy was helpful, quick, and prices were very reasonable.