I like Panda Express as a whole, but this location is particularly slow. I have eaten at this location probably a dozen times in the past couple of years. I decided to try the online ordering to see if it was any better. Well, I got there right at the time my order was suppose to be ready. The server told me that they forgot to "drop" the orange chicken and that it would be another five minutes or so. She just laughed about it and walked off. One of the cooks said "look how busy we are" and then just laughed. It was busy as dinner time usually is, but no more than usual. I find it frustrating because it just is so poorly run and the customer service is atrocious. I don't do a ton of reviews, but my advice is that you better plan on spending a lot of time waiting and don't plan on reasonable service if you plan on eating here.