Went back to exchange a juice that was clearly over nic'd. One guy tried the juice and said agreed it was over nic'd and the higher up disagreed as if 3/4 of us were crazy. Took the guy there about 45 minutes to an hour to call the boss to ask if he could exchange the juice for something else. I found him to be condescending and taking his sweet time to help us out chatting with his coworker and cleaning out his dripper. I won't ever return - pretty disappointing.