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| - I got a flyer in my mailbox and I made an order at Bariseryy for the first time. I originally wrote a review for that meal, and my original review was not stellar to put it bluntly. I had many issues with how the food was presented on the website (it is unfinished and does not contain any pictures and/or accurate pictures at the time of this review) as well as the flyer. Some of the food items were bizarrely different from what I expected.
But the one really amazing thing about this particular restaurant is that the owner/manager gave me a call to see if he could make things right. He explained to me that the website was basically under construction, and that this was probably the source for some of the errors. He sent over a care-package last night with different food items, mostly containing items that I would have wanted to order the first time.
The roasted chicken - which I think was the Herbs & Garlic variety - that was sent to me had a really nice blend of spices - it was quite good, although maybe a bit fatty on the dark meat pieces. I would generally give it a favourable rating though.
On my first order, I meant to order the roasted chicken, but instead I got the crispy chicken pieces - the breaded kind that resemble what you'd get from Kentucky Fried Chicken. The lack of images on the website caused me to make a mistake while I was ordering on my phone. To be honest, I really wasn't a fan of the crispy chicken - they were not healthy enough for my liking and heavy, but if you like that sort of thing, then you'll probably enjoy it. I don't think I would like crispy chicken from any restaurant, regardless of how good it tasted, so take this comment for what it's worth.
They also sent some vegetable rice as a side dish, and it's pretty tasty - although a bit on the salty side - you can't have too much of it if you don't typically put a lot of salt in your food. I'd recommend less salt to the chef, but it was otherwise fine.
The cubed potatoes they sent were extremely tasty. They were definitely on the greasy side, but if you don't care about that, you'll enjoy the spices and the soft texture to them. I admittedly ate all of them last night, although I'm sure I'll have to eat really healthy for the next little while to undo the damage, lol.
On my first order, I had thought I ordered these potatoes, but instead they sent home made fried potato chips. Apparently they have *5* different types of potatoes, so if you don't want the potato chip variety, be sure to be specific and perhaps avoid ordering on-line until they make their website MUCH clearer. Also, the flyer did not have pictures of any type of potatoes other than what they sent me in this care package, so I feel like they really need to be clear about these menu options and images - especially on smaller displays like mobile phones.
On my previous order, I had ordered a "Fresco Fried Chicken Sandwich". All of the pictures of their sandwiches and wraps look identical at the time of this review - so it was really difficult to know for sure what I was going to get. The actual item did not look like any of the pictures I'm afraid, and I found the bread to be of low quality - I would definitely not recommend any of the sandwiches that use this style of bread. And they REALLY need to fix their website so that if something is a wrap, then the website only shows a wrap - and so on.
I also ordered a "Grilled Chicken Wrap" on my first order, and it was quite tasty. It's totally not healthy and was quite greasy, but if you don't care about that sort of thing, then you'll likely enjoy its taste. I definitely recommend the wraps more than the sandwiches.
One good thing about Braiseryy is that they give fantastic portions for your money - on both my first order and on the care package. You won't go hungry, that is for sure. The value is probably unparalleled to most fast food places.
Overall, I think the restaurant was really cool in trying to make things right and sending me a care package. You don't see that a lot in today's world, so I give a huge amount of credit to the owner/manager. Thank you so much for that!
My biggest concern for the restaurant is how it markets itself - is it fast food like KFC, or is it a more upscale restaurant? When some of the food items feature beautiful presentations on wooden plates or square dishes - or even the wine glasses on their homepage - it gives a more upscaley impression than the food actually warrants. If you know this going in, then your expectations will on target and you won't be disappointed.
I also think they really need to fix their website. They need to rely A LOT less on text and more on images to convey menu information. Also, the images need to be ACCURATE - something I feel is quite off.
I'm sure once the restaurant sorts these problems out, and people have the right expectations, the restaurant will be on their way. But I can't give the restaurant a great rating just yet.
Katie
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