I ordered some Clopay Gallery Collection GR2SU doors that have the wood look on the outside. Mike's quote wasn't the cheapest but I went with the Yelp reviews. Mike came out quickly to provide a written quote and I wanted the short box style so that I could add my carraige door hardware to the doors. Mike didn't think that the shortbox style would work and wanted me to go with the long box for the space in the middle to add the dual handles. I did my own homework online and found the short box was just fine but Mike still said not to trust them.
Anyways Mike took the deposit and gave me a date a few weeks out when they should be ready. Around the date expected, I called Mike twice and left voice mails and even emailed him without a response. A week later I got a call at night saying that his guys would be at my house in the morning to install. No heads up or response to my previous requests, and not asking if someone would be home and if this time would work.
So we moved some things around to make the time work and some sub contractors showed up the next day and installed the doors for us. The guys that installed them were great and I wish I would've had their information from the beginning instead. Also the short box style was just fine for the carraige door hardware and had the proper amount of spacing in the middle that I needed for the dual handles. I am not sure why a person selling garage doors would not have known this if this is their business?
After the install, Mike never showed up to inspect the work but instead asked that the balance be mailed to him instead.
Sorry but the doors are manufactured elsewhere and anyone else can install them for you so when my neighbors ask where I got them, I don't recommend this company. The lack of communication, lack of knowledge about the product, and lack of follow-up are not what I was expecting.