I fail to understand what folks like about this place other than it's reasonably priced, the quantities are very plentiful, and the ambiance is likely better than any other similar place. I guess another plus is it's designed for sharing. Bring a group and pass the serving platters around to try some of everything!
My issue is the food. It just isn't particularly flavorful or interesting. I mean, the dishes have sufficient salt but otherwise, they seem flat. The pasta is consistently over-cooked without a hint of al dente. Also, it is very far from authentic but the name of the restaurant contains "Little Italy" which signifies American Italian rather than Italian Italian. You've been warned.
The service, on the other hand, is always on point with friendly and professional wait-staff.
I'm glad I went to the bar first. We were served some strong drinks which helped the rest of the evening!