I had to live in the Holiday Inn over Thanksgiving. The rooms are average. Clean, boring and nothing exciting. You're going to pay more than a regular Holiday Inn because of the proxmity to Pitt and Carnegie Mellon. If somebody wants to make a lot of money easily, open up a nice Bed and Breakfast in Oakland. you'll make a fortune inside of ten years. But I digress...
One of the elevators broke which was not kosher. However, other than that one annoying factor, I will say that the staff here is great. Anything I needed, I got within minutes of asking. Coffee filters. Extra washcloths. etc.
I was in a wedding party and we were going to walk to Heinz Chapel for the ceremony.. The front desk girls insisted that the shuttle guy would drive us and we were not walking that far in heels or getting our hair windblown. The shuttle driver helped each girl in and out of the van, not because he was creepy but he was truly a nice man. Apparently we were the third wedding of the day he ferried over to Heinz Chapel.