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  • I went to the website first to contact them and wasn't going to yelp them. I live close by and have been here a few times. Every single time something is messed up. My honest opinion is that its the management. They need to train their employees. Some things are not common sense. For example during todays breakfast the waitress think her name is Michelle came over and asked the girlfriend if she wanted a refill. Because she had basically been slow the entire meal I asked for one also mine was half full. On the way to fill it up she stops and takes an order. Setting out drinking on a resting table. Common sense is that when I'm eating my meal I want to have a beverage at the same time. And I do not want to wait for you to take an order from silver hairs which predictably took a long time to place the order so I got up and took my drink back. No apology. No recognition that a mistake had been made. Maybe she didn't realize that is not the proper way to serve a table. Tip. When someone flags you down while you are doing a refill tell them you just have to refill the drink and you will be right back. So maybe things aren't common sense like when you serve potatoes. You can't mix two batches together. One that is crispy and another one that is raw. You actually want to try to have your food come out consistent. They should always be cooked the same. Customers are not very crazy about having a few raw potatoes in every bite. This is not the first time I have had issues at this place. It is a cute place and they do have the best Jelly I have ever had ever. So at some point in time some one knew what they where doing. But maybe when they setup shop in Arizona they sent out someone who was not qualified to train and open new restaurants. I would like to believe if you go to Oregon they operate better. I wish I could remember what some of the previous issues were. But I know it has been 6 months and mistake I tried it again. Thing is if they cared about doing things properly they would have feedback forms in the restaurant. And maybe a way on the website to send a message. I'm not going to send snail mail to the corporate office to complain. So hopefully they read this review get better management and train their employees cooks and servers. This could be a great restaurant with a little care and TLC. So you are warned. It's a roll of the dice if you will have a good or bad experience.
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