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  • Very, very bad experience. They did show up quickly - but it appears that their intent was to quickly scam us and take our money. No price was quoted - they proceeded to do work. Then tried to charge me twice what they charged for a "kill" last year. I should never have called them out as I had a funny feeling after using them last year - but was panicked when I saw the swarm and had their number. They cut right into my roof last time - I've since had to re-roof. I didn't know there was any other option - I since have heard that there are other methods. This time, I refused to pay any more than what I had paid last year. "Michael" said his boss quoted me on the phone. He did not. Told me that they needed to dismantle a stucco column to remove honeycomb. Told me that he drilled a hole and the bit came out covered in honey. When I asked to see it, "Michael" said he had wiped it off. Then told me it would be $1000 to remove the honeycomb from the CMU blocks inside the column and that did not include repairing it. I told him to leave - that I would pay him the same as last year for a kill ($170) and that was it. He said they didn't accept checks (mind you, their pre-printed invoice forms have a space for "check #"). I told him take it or leave it and that I had no credit card to give him. He would not leave my property for some time. Said he had to call his "boss" - the person I initially spoke to on the phone - who told me that this loser was his brother-in-law. He eventually accepted the check - cashed within hours of leaving my home. I called another company who I WOULD recommend (ASAP Bee Removal - great and honest guy) only to learn that the CMU or slump blocks inside the column on my house are filled with concrete and there's no way that there was a honeycomb inside. ASAP filled the holes that Michael left, filled another entry point that was as big as a fist that Michael should have seen and filled, charged $100 (yes, ten times less than what the scammers wanted) and gave me a three year guaranty. DO NOT CALL VALLEY PRO. THEY ARE DISHONEST SCAMMERS. NOT SURE HOW THEY ARE STILL IN BUSINESS.
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