| rev:text
| - This was a sunday afternoon ( a little after 3 pm)- after standing for about 2-3 minutes without being acknowleged by the young hostess who chose to chit chat with another employee about "someone not liking her" ( not surprised her attitude was discusting)- my boyfirend politely inturrupted their conversation and said 2 please, she looked up and grabbed to menus and started walking, not my apologies, right this way - nothing!! sat us in the middle of the room at a 4 seat table, passed at least 3 2 person booths/tables- didnt ask if it was okay did we have a preference again nothing!! she sat the menus down and walked away!! after me gasping like okaaaay!! she turns around and says " is there something wrong"- ( im thinking, if you have to ask there must be ) so i say nothing, we sit down and for about 5-7 minutes no waitress or busperson offers water, noone says i'll be with you in a minute again no acknowledgement - nothing!! - the picture guy comes to the table with a frog asking to take our picture we were like no "we're fine", after going back and fourth with him for like a minute or two we both became annoyed like please we said no!! (keep in mind we hadnt been offered a drink of water but he wanted to take a picture lol)- after he leaves we had enough time to look at the menus front and back, decided on what we wanted for drinks and food, still no waitress!!! were like lets just go!! by this time the waitress finally comes over with the worst customer service/attitude ever. we were like, we are just going to go, and she waived bye-bye with her hands ( like get out) !! not sorry for the wait, why is there a problem, again nothing!! - I understand that people have bad days, and if they were at capacity, but half the room was empty!! (not surprised) no excuse for the lack of training, professionalism, the owner/ employers need to monitor the staff a little more closely! The staff seemed a little too comfortable not practicing the proper etiquette- (they all seemed to be bothered or hate their jobs) maybe there is a problem with management when 2 or more employees are unhappy, or maybe its the employees!! Either way, we will never go there again, -we are locals and eat on the strip very often!! (we end up eating at Gilleys).
If you are in the mood for bad attiudes and tacos go to senor frogs they wont disappoint!!
- ( good luck)-
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