Stars are for the concept of the bar and crowd it draws. Cannot believe rudeness of some but not all staff. To begin, bouncer was unfriendly and statuesque. Clearly we were an unwelcome addition and maybe because hes not working off tips. Small male bartender had attitude and I watched him ignore a couple who was patiently waiting to order. Another patron saw this and suggested we needed to be aggressive to get his attention. Really? Standing directly in front of him without a drink is not enough?? Maybe he didnt see us because of the contacts he was wearing for his costume..The three of us moved over to the larger male bartender who was very friendly and attentive..Next rude experience was waitress who I stood next to at the bar who handed me a few jello shots in exchange for cash. Next time I was up at the bar I asked for a few more and when she told me the amount I owed she added that the amount did not include tip..being a former server I am typically generous with tipping but all she did was hand me a few small plastic cups which was no effort on her part..despite the 2 staffers that do not get the concept that good customer service is their job and can equate to a better income it was a fun time and will go back.