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| - I hate to give the low review here, because overall the place quite actually great-- a full week in a very very decent suite with a kitchen, sleeper couch and separate bed room, all very nice. But if you're going to spend a week somewhere, you're going to find some weaknesses, and here are the ones I found:
1. Internet connectivity in the form of wireless AND ethernet wired in the room-- sounds great, except that I spent an hour with tech support (a company ironically named StayOnline) trying to determine why I couldn't download more than 4KB of content from some websites, why ssh wasn't working, etc... in the end, I went to Starbucks and that worked just fine, as always. Thus it was difficult to get things done and that was frustrating.
2. Concierge desk a little iffy. This might be a little harsh on my part, but the quality of the answers we got when calling the desk was a bit low-- I didn't keep track of who answered what and when, so I'll simply say that they need to improve the knowledge base that they use to seed their answer cache.
3. Bathroom lighting is not great, and there's no exhaust fan! Keep that hot shower short or enjoy the humidity. This is very annoying: the TP holder has decorative mountings that are more narrow than the rolls they provide, so that for the first half of the roll it doesn't spin freely... another annoyance.
All in all, it was a really great place. If you aren't a nerd and go there without a computer or if you get lucky and your internet connectivity works, and if you luck out on the concierge desk, well, you're in there, because the place is clean and pleasant with nice bellmen and ample self-parking, and the kitchen was just about as useful as you can imagine, especially if hitting a buffet AGAIN during a week there is not all that appetizing.
I did miss having a restaurant of some sort to wander to, but that's not a horrible trade-off. The on-site gym is functional but there's a 24 Hour Fitness about 2.5 miles away (and it is a really excellent one, IMHO), and an on-site market that is overpriced but there if you need something.
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